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Forum Discussion
Photo sync from Samsung Galaxy not instant
The photos taken by Samsung Galaxy are not immediately synced to Dropbox for some reason. It seems it takes several hours to sync them, although the phone is connected to Wifi and also syncing over a...
Daphne
Dropbox Staff
Dropbox StaffDid the things you suggested - no changes. Interestingly it syncs new files from my computer to phone nicely. So it seems it does not recognise the new photos on the phone to sync.
- Daphne
Here is the picture. What is interesting - yesterday I had "use cellular data" turned on and as far as I've understand, I did not turn it off (it seems now that it is turned off). However, I was in Wifi yesterday, therefore it should make the difference.
During the night, all photos seem to have uploaded/synced. So, I'd say after some period the photos are synced, but it might be a long time. I think it would be valuable if a dropbox would show some message within in Dropbox like "There are photos that are not synced, because ...". I did not see any notices in Android... however, I've blocked all Dropbox messages and that might be the reason.
I have an LG V40 ThinQ (not so) smartphone... it stopped syncing a couple weeks ago to my account. The auto syncing option is turned on... I can manually upload a photo which takes forever and then the auto sync resumes from the date it stopped, it syncs a few pictures then stops again. Any suggestions ( I tried the restart phone option too)
- Daphne
I have the same problem. Want to clean cache but I cannot find the menu button. I have dropbox icon in the left corner but clicking on it I cannot find settings.
