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NMDenise's avatar
NMDenise
Explorer | Level 4
2 years ago
Solved

Photos not syncing from my mobile to Dropbox

Not sure if I picked the right board.  Here is my issue.  Photos taken on my iPhone are synced to my PC.  The photos show up in my camera uploads in Dropbox.  But when I try to attach some photos fro...
Camera uploads
Dropbox Basic
Mobile
sync
  • Jay's avatar
    Jay
    2 years ago

    Seeing as the issue is with the Facebook site, we're not really able to assist further, since the files are visible in the Dropbox folder normally. 

     

    I'd recommend contacting them for further assistance on this matter. 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi NMDenise, thanks for bringing this to our attention.

 

Could you clarify how you're attaching images from the camera uploads folder onto Facebook Marketplace?

 

Have you tried rebooting the device entirely to see if this helps?

 

This will help me to assist further!

NMDenise's avatar
NMDenise
Explorer | Level 4
2 years ago

Yes to both of your questions.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey NMDenise, so if you login to Facebook through Edge or any other browser and follow the same process to attach your Camera Uploads photos to Marketplace, do they show up?

     

     

    • NMDenise's avatar
      NMDenise
      Explorer | Level 4
      2 years ago

      Correct.  If I go into Dropbox by itself they are they.  But when I go into FB Marketplace and try to attach photos to a listing, they do not show up in that same folder (camera uploads).

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Could you attach a screenshot showing what you see when trying to attach images?

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