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Forum Discussion
terra1983
4 years agoCollaborator | Level 8
Please don't block me from generating a link for a file that hasn't finished uploading
A new "feature" has been implemented where if I drop a new file in a DB folder, and then go to click on "Copy Dropbox Link", it simply won't perform the task until the file has finished uploading.
...
- 2 years ago
Hi everyone. We recently discovered a bug that caused this to break. It is now fixed. If you continue to have trouble copying a link to a file that is uploading/syncing please let us know.
It will be especially helpful if you can also tell us:
* What version of Dropbox you're using: Dropbox Windows, Mac, or Web
* The steps you're using to copy the link (e.g. right click, then choose "Copy Dropbox Link" )
terra1983
4 years agoCollaborator | Level 8
Just following up here since it's been a while.
After a few back and forths with dropbox's technical support (I provided them with video screengrabs of the issue). Simon @ Dropbox had emailed me with instructions to re-install dropbox, which included some Terminal commands.
He wrote "At the moment, We are just checking if this may be an issue with the application. If the issue persists after the reinstall, we will escalate to the engineers as a bug."
I've only just now found the time to do this re-install and follow the instructions... but the issue is still there.
I had to send a 25gb file to my client which I left uploading overnight. Instead of emailing the link immediately so they could pick it up the next day, I had to wake up at 4am the next morning SPECIFICALLY to send the email.
I have emailed their support to follow up, but wanted to chime in here also.
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