Forum Discussion

Kane2's avatar
Kane2
New member | Level 2
2 years ago

Folder Creation Not Working even though I have space.

I cannot create a new folder. I have plenty of space. Is anyone else experiencing this issue? I have made no changes to settings. 
Create
sync
upload
Jenny 's avatar
Jenny
Explorer | Level 3
2 years ago

Same here.  Also cannot upload anything to Dropbox.

  • Kane2's avatar
    Kane2
    New member | Level 2
    2 years ago

    Thanks, nice to know it's not just me. 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Kane2 & Jenny, thanks for reporting this with us! 

       

      Can you clarify which platform this is happening on? 

       

      Do you use our mobile app, desktop app or website? 

       

      If you're using our website, can you try a different browser, or incognito mode, to check if the same behavior is happening there? 

       

      Keep me posted, and we'll take it from there!

      • Jenny 's avatar
        Jenny
        Explorer | Level 3
        2 years ago

        We use the website.  It is intermittently working for the team. 

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Jenny, this issue should be resolved now, are you still experiencing this behavior?

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