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Forum Discussion
How can I stop Dropbox from trying to sync all my files?
I've had Dropbox for backup of "standard" / particular for years but the automated services try to sync ALL my files resulting in using up my limits and pushing me to try to backup all files on the h...
Jay
Dropbox Staff
Dropbox StaffHi RustyRiley, thanks for bringing this to our attention.
Are you referring to the Dropbox Backup feature, or something else regarding the syncing of files?
Any other info or screenshots would be helpful!
One has to understand the context -- getting repeated messages that my dropbox is full with prompts to pay for more storage --- however, when I check I find I'm only using about half a gigabyte -- I thought the first, Basic Plan, was 2Gb and free -- so what's going on -- sure the files are on a hard drive with more on it, but I'm trying to keep a backup of only a part of that drive -- so what's up?!
- Rich
Super User II
RustyRileyDunedin wrote:
getting repeated messages that my dropbox is full with prompts to pay for more storage --- however, when I check I find I'm only using about half a gigabyte
Are you sure that you're checking the correct account? You've posted here using two different accounts, and each would be associated their own, separate Dropbox account. Make sure you're checking the correct account for the email that you received.
WELL, so far as I know I've only got the one dropbox account -- but if I had two -- wouldn't they be listed separately in the folder listing -- where the one is listed as 473Gb? I'd love to "show" this but can't figure out how to "point to" the photo I've taken of it
