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Leigh19's avatar
Leigh19
Explorer | Level 4
10 months ago

Screenshots aren't saved automatically to Dropbox after upgrading to Win11

I just upgraded to Windows 11. When I hit Print screen, it no longer goes to my Screenshots folder in Dropbox. A box comes up that shows 3 options. How can I get back to where it captures thethe imag...
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Windows
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey Leigh19 - thanks for using Dropbox and welcome to the Community!

 

Have you tried turning the option to save your screenshots off and back on again through the app's preferences to see if that helps improve matters at all? 

 

If you find the chance, please give it a go and let me know how it goes!

Leigh19's avatar
Leigh19
Explorer | Level 4
10 months ago

Thank you Walter.  Yes, I did.  I also turned off the Windows 11 function that caused the snipping tool to come up.  Captures are still not going directly into my folder as they were on 3/30/24 and prior, before I updated to Windows 11.

  • Leigh19's avatar
    Leigh19
    Explorer | Level 4
    10 months ago

    @Walter,  see above.  I forgot to tag you.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      HI Leigh19, could you try these options to take a screenshot on your machine?

      • Leigh19's avatar
        Leigh19
        Explorer | Level 4
        10 months ago

        Thanks, @Jay  I really need to get it back where I just hit the print screen.  I must capture things quickly in real-time.  It was working fine until I did that upgrade to Windows 11. I hope there is a solution. 

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