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TheBackerUpper's avatar
TheBackerUpper
New member | Level 2
10 months ago

Web browsers keeps getting stuck when uploading files

I am extremely frustrated with my attempts to use dropbox today and in the past. Today I was a deadline and wanted to ensure all my systems were backed up so I can work on recovering productivity, bu...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi TheBackerUpper, and thanks for posting here.

 

Can you clarify what’s the total size of files you’re trying to upload at once via the Dropbox website?

 

If you haven’t tried this already, I’d like you to open an incognito window on your Firefox browser as well, and test this there. Does the same thing keep happening?

 

Keep me posted for any updates.

  • rifai's avatar
    rifai
    New member | Level 2
    10 months ago

    I've also been experiencing upload hangs quite frequently in Firefox for a long time now, even with files as small as 400MB. It's frustrating that this issue hasn't been resolved yet. Is there any progress on a fix for Firefox users?

  • TheBackerUppr's avatar
    TheBackerUppr
    New member | Level 2
    10 months ago
    Seems to not matter if my files are many, not many, large or small, at a certain point it just hangs up during upload. I then try to refresh and my upload list disappears so I have to check what’s been uploaded and attempt to upload what is missing. It’s resulted in some of my files being corrupted as it was cut off before it finished etc. very inconvenient, I’m sad to say I’m pretty disappointed so far

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