We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

anonymous's avatar
anonymous
3 months ago

Really old external collaborators appear in the collaborator list

Why are people who users on my team (I am admin) shared files with years ago still in the collaborator list (with mentions like "3 folders, 5 files") while nothing is shared with them anymore? This totally clogs up the list and makes it impossible to see what is shared with who? 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey anonymous, thanks for joining the Dropbox Community.

     

    We really appreciate your feedback on the collaborator list.

     

    I've passed your comments along to our team about this.

     

    If you have any questions, please let me know.

    • anonymous's avatar
      anonymous

      hi, I see you changed the subject line, but I would like to add that these collaborators I see are not and not have been team members. This is about the External collaborators list.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey anonymous, the title of the thread has been edited to reflect the body of your message.

         

        Let me know if you have further queries.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!