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Forum Discussion
Recovery of old files dropped in dropbox after running out of dropbox space
If I ran out of space in my dropbox, can I recover files stored in dropbox after I ran out of space if I buy extra dropbox space?
I just posted a question and got this reply from the community: "Dropbox doesn't delete your files when you run out of space. It just stops syncing until you have space available." I just bought more dropbox space but when I open the Word files that I put in dropbox after I had run out of space (but before I bought more space) I don't see anything (the Word files are blank). Does that mean that syncing is not automatic after I buy the extra space? How do I see my files?
I kept on saving files in my dropbox folders even after I ran out of space. I was never alerted that it wasn't possible. My computer died (will send out to professionals to recover the files if possible). After it died before I added more space to my dropbox, I could see the Word files in my dropbox (with the file name given them when I saved them) but when I opened them, the Word files opened up as blank Word files. Based on the question I posited, and that the community answered (saying that the files are not deleted just not in sync), I bought more space believing that doing so would result in being able to see text in those files, but it still looks the same. Is there something I need to do sync these files or is that supposed to happen automatically? The only reason I bought more space was to be able to see these files. Any guidanace is much appreciated.
