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Forum Discussion

Ian J.6's avatar
Ian J.6
New member | Level 1
2 days ago

Reloading Apple photos from Dropbox folder

I had a major problem upgrading an iphone and bottom line lost all my UGC from 2020-2024 (corrupted back up).
I have all the iphotos from that period in Dropbox. I want to put them back onto my phone. I tried synching them but what happened was they all went in with the current date and time and lost the meta data.

Anyone have any idea how I get around this? It failed to recognize locations and dates. 

Apple
iOS
Photos
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 days ago

    HI there Ian J.6 - sorry to hear about this. 

    Can you please let  us know the exact steps you took to do this? 

    I mean, how did you sync your photos on your phone in the first place?

    Let us know more information and we'll take it from there. 

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