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copwriter's avatar
copwriter
Explorer | Level 4
2 years ago
Solved

Shared folder not visible to shared user

The office where I work has a Dropbox business account with 2TB of storage available. That account is under the office manager's name. Folders in her account are shared to my personal account.  Abo...
  • Walter's avatar
    Walter
    2 years ago

    In that case, could you check if this folder is listed in your sharing tab to add it back to your account copwriter

     

    Also, can you double check your selective sync settings for the folder in the app's preferences while logged into your personal account? 

     

    While we're at it, could you maybe navigate to your events page and try to restore the folder from there?