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Forum Discussion
Shared folders should take up space only from the owner's account, not from the members'.
Pretend I'm a user with a paid Dropbox account. I share a folder to 10 people and ask them to upload files to this folder for me so I can work on a project.
None of the 10 people has a paid Dropbo...
We really appreciate your feedback on this, VoiceOfTrenton.
Your comments have been passed along and noted by our team.
If you need anything else, let us know.
Have a great day!
Megan
Dropbox Staff
Dropbox StaffHey VoiceOfTrenton, I hope you're doing well!
Your feedback regarding our shared folders and the space they take has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so we can continue to improve.
If you need anything else, give me a shout!
Thanks Megan! I do need something else please. If you read the description, I'm getting e-mails from Dropbox that I'm over my storage limit because I uploaded files to a client's Dropbox folder and now Dropbox is counting their folder against my storage limit.
I need tech support, but I can't contact them because the support page doesn't let a free account submit a ticket or talk to technical support.
So can someone please fix this problem so I don't keep getting e-mails that someone else's storage has pushed my account over its limit?
- Having the exact same problem: I was shocked to discover that working with my client's Dropbox is affecting the storage in my Dropbox.
