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Alan_E's avatar
Alan_E
Helpful | Level 6
3 years ago

Smart Sync - missing context menu *i sorted it out*

In the Dropbox app (Finder), right-clicking on folder to take 'online-only' should display the 'Smart Sync' option ... it does not.   What I have: MacOS 10.14.6 / Dropbox Plus What I have tried...
Desktop
Dropbox Plus
Mac
Sync
  • Alan_E's avatar
    Alan_E
    3 years ago

    I sorted it out myself ... thanks

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi Alan_E, let's jump right into this! 

 

The first thing we need to check, is your app's syncing status. Can you check and let me know more? 

 

A screenshot of what you see when you right click on a file or folder would also be of great help, so I can have visual too. 

 

Keep me posted, and we'll take it from there! 

  • Alan_E's avatar
    Alan_E
    Helpful | Level 6
    3 years ago

    I sorted it out myself ... thanks

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Awesome job there, Alan_E.

       

      If you need anything else, just give me a shout! 

    • Alison S.'s avatar
      Alison S.
      Explorer | Level 4
      3 years ago

      what did you do? I'm having the same issue. thnx.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi Alison S., how are you? 

         

        Just wanted to check in with you and see if you're still having this. Let me know more!

         

        Cheers!

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