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Grant W.1's avatar
Grant W.1
New member | Level 2
7 years ago
Solved

Smart Sync and removing local files

Hello, I'm attempting to convert my dropbox folder on my desktop to smart sync, so that I'm not storing any local files on my harddrive in order to save space.  Currently, my folder has some local ...

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Hello,

\n

I'm attempting to convert my dropbox folder on my desktop to smart sync, so that I'm not storing any local files on my harddrive in order to save space.  Currently, my folder has some local folders. 

\n

I would like to

\n

1.  Convert local folders to smart sync.  I've initiated this process and the files are currently displaying the blue sync logo and the other files are showing (i think) that they are already exclusively in cloud storage and not local.  The ones that I've smart sync'd have had the sync logo for a while, and I can't tell if there is any progress with the sync'ing.  How do I confirm that they are fully sync'd?

\n

2.  Once the smart sync is complete, I would like to get rid of the local storage of these files on my harddrive.  My hesitation is that deleting the files directly would instruct dropbox to remove them from the smart sync'd ones in cloud storage.  How do I proceed with removing local files while keeping them in cloud storage?

\n

 

\n

 

\n

 

\n

 

","kudosSumWeight":1,"postTime":"2018-11-13T11:00:40.262-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:sync","text":"sync","time":"2021-10-06T07:45:18.620-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:309967_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":19293},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hello,

\n

I'm attempting to convert my dropbox folder on my desktop to smart sync, so that I'm not storing any local files on my harddrive in order to save space.  Currently, my folder has some local folders. 

\n

I would like to

\n

1.  Convert local folders to smart sync.  I've initiated this process and the files are currently displaying the blue sync logo and the other files are showing (i think) that they are already exclusively in cloud storage and not local.  The ones that I've smart sync'd have had the sync logo for a while, and I can't tell if there is any progress with the sync'ing.  How do I confirm that they are fully sync'd?

\n

2.  Once the smart sync is complete, I would like to get rid of the local storage of these files on my harddrive.  My hesitation is that deleting the files directly would instruct dropbox to remove them from the smart sync'd ones in cloud storage.  How do I proceed with removing local files while keeping them in cloud storage?

\n

 

\n

 

\n

 

\n

 

"},"Conversation:conversation:309967":{"__typename":"Conversation","id":"conversation:309967","solved":true,"topic":{"__ref":"ForumTopicMessage:message:309967"},"lastPostingActivityTime":"2022-10-25T09:00:13.107-07:00","lastPostTime":"2022-06-02T16:24:57.648-07:00","unreadReplyCount":46,"isSubscribed":false},"ModerationData:moderation_data:309967":{"__typename":"ModerationData","id":"moderation_data:309967","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:309967_3":{"__typename":"Revision","id":"revision:309967_3","lastEditTime":"2022-10-25T09:00:13.107-07:00"},"ForumReplyMessage:message:362157":{"__typename":"ForumReplyMessage","id":"message:362157","conversation":{"__ref":"Conversation:conversation:309967"},"author":{"__ref":"User:user:1063216"},"revisionNum":2,"uid":362157,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"subject":"Re: Smart Sync and removing local files","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:362157"},"parent":{"__ref":"ForumReplyMessage:message:362113"},"body":"

Hey there tne204,

\n

When you use smart sync to make a file \"online only\", it reduces the space the file takes on your hard drive to a negligible amount. Smart sync is useful for those who don't want the files to take space on their hard drive, but still see their entire folder structure and easily access files on their desktop.

\n

If you don't want to see certain folders at all after uploading them to your Dropbox account then you can use selective sync instead. The files can be accessed online and won't sync to the desktop at all. Please just make sure the files are fully synced before removing them on your computer with selective sync, which you can do by checking the sync status is \"Up to date\".

\n

I hope this helps to clarify the matter - Thanks!

","body@stringLength":"1228","rawBody":"

Hey there ,

\n

When you use smart sync to make a file \"online only\", it reduces the space the file takes on your hard drive to a negligible amount. Smart sync is useful for those who don't want the files to take space on their hard drive, but still see their entire folder structure and easily access files on their desktop.

\n

If you don't want to see certain folders at all after uploading them to your Dropbox account then you can use selective sync instead. The files can be accessed online and won't sync to the desktop at all. Please just make sure the files are fully synced before removing them on your computer with selective sync, which you can do by checking the sync status is \"Up to date\".

\n

I hope this helps to clarify the matter - Thanks!

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Hi Grant W.1

\n

 

\n

So first and foremost, Dropbox is a sync solution, not a backup. When sync is turned on, it sync the local file to the cloud. If you delete the local file, it will also destroy the cloud copy. You can directly upload your files for storage using the web client https://www.dropbox.com/home and then that will be stored independently of your local files. 

\n

 

\n

As for the status, if you click on the little dropbox logo in the system tray, it should give you the current sync status of your files.

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Hi 

\n

 

\n

So first and foremost, Dropbox is a sync solution, not a backup. When sync is turned on, it sync the local file to the cloud. If you delete the local file, it will also destroy the cloud copy. You can directly upload your files for storage using the web client https://www.dropbox.com/home and then that will be stored independently of your local files. 

\n

 

\n

As for the status, if you click on the little dropbox logo in the system tray, it should give you the current sync status of your files.

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You didn't actually answer the OP's question.

The question, again is: after enabling smartsync where the selected folder is cloud only (meaning, it will not sync between cloud & local), how does one delete those files from local without it rolling back to cloud.  

It's a pretty poorly designed feature, because once smartsync is enabled on a folder to be cloud only, deleting that folder SHOULD NOT roll back to the cloud, per the setting.  Yet it does roll back, and prompts you that it will do this when deleting or moving the local folder/file.  So you end up with no clear way to remove those local files. 

I suppose you could delete the local folder, then restore it in cloud Dropbox and it shouldn't re-sync locally.  But if you're dealing with a folder that has TONS of files, it's really not an attractive proposition with the unknown of what it will take to restore the underlying files on Dropbox.com.    Can you restore an entire folder at once?  Or do you need to restore file by file.

Huge design flaw imo.  Let me know if anyone can properly answer this question on how to manage.

","body@stringLength":"1180","rawBody":"

You didn't actually answer the OP's question.

The question, again is: after enabling smartsync where the selected folder is cloud only (meaning, it will not sync between cloud & local), how does one delete those files from local without it rolling back to cloud.  

It's a pretty poorly designed feature, because once smartsync is enabled on a folder to be cloud only, deleting that folder SHOULD NOT roll back to the cloud, per the setting.  Yet it does roll back, and prompts you that it will do this when deleting or moving the local folder/file.  So you end up with no clear way to remove those local files. 

I suppose you could delete the local folder, then restore it in cloud Dropbox and it shouldn't re-sync locally.  But if you're dealing with a folder that has TONS of files, it's really not an attractive proposition with the unknown of what it will take to restore the underlying files on Dropbox.com.    Can you restore an entire folder at once?  Or do you need to restore file by file.

Huge design flaw imo.  Let me know if anyone can properly answer this question on how to manage.

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Smart Sync and removing local files","moderationData":{"__ref":"ModerationData:moderation_data:433306"},"body":"
Spoiler
 

This isn't true at all. It is not a neglible amount, I still have \"smart sync\" files that take of GB of space. It's extremely frustrating.

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Hey tracymcgravy, thanks for nudging us on this thread. 

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I just wanted to ask if you could send us a screenshot (without any personal info) that shows the space discrepancy you mention? 

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Looking forward to hearing back from you!

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I'm having a similar issue to others in this thread: I am smart syncing files to 'online only' but a large amount of my hard drive space is still occupied. When looking further into it, my computer still registers as is those synced files are fully downloaded on my computer and taking up 100's of MBs or GBs on my hard disk. Any fix for this?

Another issue I'm having is that, every time I open PowerPoint, all .ppt files that are 'online only' get downloaded onto my computer. I changed my Dropbox settings so that PowerPoint is not one of my Connected Apps but the problem continues to occur.

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