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Saldanaj's avatar
Saldanaj
New member | Level 1
2 days ago

Some of my photos upload as DNG or PNG and not as JPG files - how can I avoid this?

I Have an iPhone and some few times  pictures are uploaded into Dropbox as DNG or PNG files. How this can be avoided? I would like ALL pictures uploaded the same format as JPG files. Thanks for you...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 days ago
Saldanaj wrote:

... pictures are uploaded into Dropbox as DNG or PNG files. How this can be avoided? I would like ALL pictures uploaded the same format as JPG files.

Dropbox will convert HEIC photos to JPG if you have that option enabled in the Camera Uploads settings within the Dropbox app. All other image types are uploaded in whatever format the file is in. For instance, if you take a screenshot, the iPhone saves that as a PNG file, so Dropbox uploads it as a PNG file.

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