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Forum Discussion
Some shared links have expired on my Basic account, even though I didn't set an expiration date
Hi, I've added a few shared folders, some with music files, one with two image file, and three with a single image file each. The links to the three with a single image file have all expired, but AL...
Hi, I found the problem, and hopefully fixed it! The URL's were the shortened ones, instead of the longer ones... I can't remember if I saved the wrong ones, or they simply converted to the shorter ones within a week or two... though I'm sure I tested them whilst NOT logged in to my a/c... If it happens again, I'll come back to this thread and we can see if there is indeed an issue with the Dropbox website... thanks! 🙂
Nancy
Dropbox Staff
Dropbox StaffThanks for the screenshot! It looks like this error is about the Dropbox website, and not the shared link necessarily.
Can you send me one more screenshot of the shared link URL you’re getting this error for? I’d like to make sure there’s nothing wrong there.
Hi, I found the problem, and hopefully fixed it! The URL's were the shortened ones, instead of the longer ones... I can't remember if I saved the wrong ones, or they simply converted to the shorter ones within a week or two... though I'm sure I tested them whilst NOT logged in to my a/c... If it happens again, I'll come back to this thread and we can see if there is indeed an issue with the Dropbox website... thanks! 🙂
