I made the mistake of accepting a request from Dropbox to back up an external drive plugged into my Mac. I didn't stop to think the files in that drive were going to be huge video files that should N...
Megan, I have the same thing happened to me. I went to my dropbox and deleted my external drive. But when I hit "resumed syncing", it still trying to sync many files from my external drive. How to I cancel the sync? Thanks so much!
Yes, I removed the external drive, deleted the external drive copy from dropbox, resume syncing and it still syncing the files that are in the external drive. How is that possible?
I have exactly the same problem. I accepted the request to back up my external hard drive without thinkint twice, and now mt dropbox is syncing nearly 1tb of photos unneccarily. Which will take ages and would take too much space from the dropbox. I did the mentioned steps already: Removed the folder where the files are synced to from the dropbox, disconnected the external hard drive, logged in and out, removed the whole app and installed it again. And STILL dropbox is syncing/trying to sync over 22k files. Even when the hard drive is not connected to the computer and there is no folder in the dropbox where it would sync the files to. How is this possible and how can I undo this?
Lately, when I connect an external drive to my Mac to back up to Time Machine, Dropbox asks me if I want to back up the drive to Dropbox. (The drive is NOT in my Dropbox folder.) I click NO... but the result is that somehow Dropbox disconnects my wifi! How do I keep Dropbox away from my external drives.
The external drive backup and its dialog screens are intentionally designed as they are so that it's hard for users to keep Dropbox from trying to backup complete harddrives. This helps forcing basic plan users to buy more space, because freeing up the space they have has intentionally been made annoyingly hard and for those that just give up and move to a less exploitive cloud storage service, now at least dropbox has a copy of your external drive. The Dropbox app not supporting 4K resolution displays on Windows 10/11 (cannot open settings on a 4K display) is probably also not an accident.
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I didn't stop to think the files in that drive were going to be huge video files that should N...","body@stringLength":"948","rawBody":"
I made the mistake of accepting a request from Dropbox to back up an external drive plugged into my Mac. I didn't stop to think the files in that drive were going to be huge video files that should NOT be backed up to Dropbox. How do I stop the backup of that external drive? The help section says go to the preferences of the Mac Dropbox app and uncheck folders I don't want to be synced. There is NO such option. The only option is to uncheck something about set up notifications for new external drives.
There was another help suggestion that suggested right clicking \"the backup\" and pausing it. WHAT backup?? I don't see the external drive listed anywhere in my Dropbox folder, and right clicking the external drive icon on my desktop doesn't show any Dropbox options.
How do I stop this backup without disabling ALL backups??
I made the mistake of accepting a request from Dropbox to back up an external drive plugged into my Mac. I didn't stop to think the files in that drive were going to be huge video files that should NOT be backed up to Dropbox. How do I stop the backup of that external drive? The help section says go to the preferences of the Mac Dropbox app and uncheck folders I don't want to be synced. There is NO such option. The only option is to uncheck something about set up notifications for new external drives.
There was another help suggestion that suggested right clicking \"the backup\" and pausing it. WHAT backup?? I don't see the external drive listed anywhere in my Dropbox folder, and right clicking the external drive icon on my desktop doesn't show any Dropbox options.
How do I stop this backup without disabling ALL backups??
Thank you for any help on this....
"},"Conversation:conversation:547043":{"__typename":"Conversation","id":"conversation:547043","solved":true,"topic":{"__ref":"ForumTopicMessage:message:547043"},"lastPostingActivityTime":"2023-12-04T03:13:17.424-08:00","lastPostTime":"2023-12-04T03:13:17.424-08:00","unreadReplyCount":22,"isSubscribed":false},"ModerationData:moderation_data:547043":{"__typename":"ModerationData","id":"moderation_data:547043","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:547043_2":{"__typename":"Revision","id":"revision:547043_2","lastEditTime":"2022-07-26T10:49:44.299-07:00"},"ForumReplyMessage:message:547209":{"__typename":"ForumReplyMessage","id":"message:547209","conversation":{"__ref":"Conversation:conversation:547043"},"author":{"__ref":"User:user:1148275"},"revisionNum":1,"uid":547209,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"subject":"Re: STOP Dropbox from backing up external drive","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:547209"},"parent":{"__ref":"ForumTopicMessage:message:547043"},"body":"Hey there sanchmo, happy Monday! \n \nYou should be able to see your external drive, inside your Dropbox folder. Can you confirm if this is the case here? \n \nYou can remove your external drive backup in the same way that you would any other Dropbox folder, by deleting it. \n \nWhen you delete an external drive backup from Dropbox, it simply deletes it from Dropbox, not from your external hard disk. \n \nCan you give this a go? \n \nThanks!","body@stringLength":"692","rawBody":"Hey there , happy Monday! \n \nYou should be able to see your external drive, inside your Dropbox folder. Can you confirm if this is the case here? \n \nYou can remove your external drive backup in the same way that you would any other Dropbox folder, by deleting it. \n \nWhen you delete an external drive backup from Dropbox, it simply deletes it from Dropbox, not from your external hard disk. \n \nCan you give this a go? \n \nThanks!","kudosSumWeight":3,"repliesCount":8,"postTime":"2021-09-27T01:03:12.679-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:547209_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":11552},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHw1MjoxfGludCw1NTc3NzksNTU3Nzc5","node":{"__ref":"ForumReplyMessage:message:557779"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHw1MjoxfGludCw1NTc3NzksNTYzNzkz","node":{"__ref":"ForumReplyMessage:message:563793"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1743510215538":{"__typename":"CachedAsset","id":"theme:customTheme1-1743510215538","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Hey everyone!
\n
\n
You should be able to find the steps on how to disable the external drive backup through the desktop application's preferences here.
You should be able to find the steps on how to disable the external drive backup through the desktop application's preferences here.
\n
\n
I hope this helps!
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STOP Dropbox from backing up external drive","moderationData":{"__ref":"ModerationData:moderation_data:557779"},"body":"
Megan, I have the same thing happened to me. I went to my dropbox and deleted my external drive. But when I hit \"resumed syncing\", it still trying to sync many files from my external drive. How to I cancel the sync? Thanks so much!
Megan, I have the same thing happened to me. I went to my dropbox and deleted my external drive. But when I hit \"resumed syncing\", it still trying to sync many files from my external drive. How to I cancel the sync? Thanks so much!
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Yes, I removed the external drive, deleted the external drive copy from dropbox, resume syncing and it still syncing the files that are in the external drive. How is that possible?
Yes, I removed the external drive, deleted the external drive copy from dropbox, resume syncing and it still syncing the files that are in the external drive. How is that possible?
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Hi there,
I have exactly the same problem. I accepted the request to back up my external hard drive without thinkint twice, and now mt dropbox is syncing nearly 1tb of photos unneccarily. Which will take ages and would take too much space from the dropbox. I did the mentioned steps already: Removed the folder where the files are synced to from the dropbox, disconnected the external hard drive, logged in and out, removed the whole app and installed it again. And STILL dropbox is syncing/trying to sync over 22k files. Even when the hard drive is not connected to the computer and there is no folder in the dropbox where it would sync the files to. How is this possible and how can I undo this?
I have exactly the same problem. I accepted the request to back up my external hard drive without thinkint twice, and now mt dropbox is syncing nearly 1tb of photos unneccarily. Which will take ages and would take too much space from the dropbox. I did the mentioned steps already: Removed the folder where the files are synced to from the dropbox, disconnected the external hard drive, logged in and out, removed the whole app and installed it again. And STILL dropbox is syncing/trying to sync over 22k files. Even when the hard drive is not connected to the computer and there is no folder in the dropbox where it would sync the files to. How is this possible and how can I undo this?
Thank you.
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Lately, when I connect an external drive to my Mac to back up to Time Machine, Dropbox asks me if I want to back up the drive to Dropbox. (The drive is NOT in my Dropbox folder.) I click NO... but the result is that somehow Dropbox disconnects my wifi! How do I keep Dropbox away from my external drives.
Lately, when I connect an external drive to my Mac to back up to Time Machine, Dropbox asks me if I want to back up the drive to Dropbox. (The drive is NOT in my Dropbox folder.) I click NO... but the result is that somehow Dropbox disconnects my wifi! How do I keep Dropbox away from my external drives.
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The external drive backup and its dialog screens are intentionally designed as they are so that it's hard for users to keep Dropbox from trying to backup complete harddrives. This helps forcing basic plan users to buy more space, because freeing up the space they have has intentionally been made annoyingly hard and for those that just give up and move to a less exploitive cloud storage service, now at least dropbox has a copy of your external drive. The Dropbox app not supporting 4K resolution displays on Windows 10/11 (cannot open settings on a 4K display) is probably also not an accident.
The external drive backup and its dialog screens are intentionally designed as they are so that it's hard for users to keep Dropbox from trying to backup complete harddrives. This helps forcing basic plan users to buy more space, because freeing up the space they have has intentionally been made annoyingly hard and for those that just give up and move to a less exploitive cloud storage service, now at least dropbox has a copy of your external drive. The Dropbox app not supporting 4K resolution displays on Windows 10/11 (cannot open settings on a 4K display) is probably also not an accident.
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Dropbox Staff
