We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
sanchmo
4 years agoNew member | Level 2
STOP Dropbox from backing up external drive
I made the mistake of accepting a request from Dropbox to back up an external drive plugged into my Mac. I didn't stop to think the files in that drive were going to be huge video files that should N...
Hannah
Dropbox Staff
Hey everyone!
You should be able to find the steps on how to disable the external drive backup through the desktop application's preferences here.
I hope this helps!
Goofball
2 years agoNew member | Level 2
The link provided by Hannah from Dropbox leads to a "How to set up Dropbox Backup" document which does not have anything on it about disabling the backup of an external drive.
It seems you need to download and install the latest version of the Dropbox desktop app in order to get an option for turning off the backup of a particular drive.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!