You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

gloveman5's avatar
gloveman5
Explorer | Level 3
2 years ago

Sync trouble with Scrivener

     Dropbox works perfectly with my iPhone and iPad using Scrivener.

     It used to work perfectly on my MacBook running OS 13.2.1 with Scrivener. Now the Dropbox icon always has the little sync symbol displayed on the bottom right corner of it. I've left my MacBook run all day just to test if too much data was the problem. It apparently isn't.

     I've deleted and reloaded the Drobox app on my MacBook. That didn't make any difference.

     I once got some kind of error message that said, "File not completely downloaded." Help

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi gloveman5, thanks for bringing this to our attention.

     

    I use Scrivener on my PC, so I have a little experience with using that app. 

     

    Since Scrivener uses package files to open projects, if you view the file in Finder, does it have a syncing icon on it?

     

    Are you running the new version of the Dropbox desktop application for Mac OS? Is the Dropbox folder located in the CloudStorage location?

     

    This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!