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Forum Discussion
Marshal mellow
2 years agoCollaborator | Level 8
Syncing PC with Android? Please help. Don't know what I'm doing.
I read everything about the pics that I uploaded to the Dropbox cloud from my PC and be able to see them using the Dropbox app I downloaded to my Android, but can't get anywhere. Does this sentence m...
- 2 years ago
Hey TOFU, thanks for clarifying!
Do you have access to your PC, to check if the app is updated, and syncing properly? Also, how did you add the files? Did you copy them in your Dropbox folder when doing so?
Feel free to let me know the app's syncing status, and version by hovering over the little Dropbox icon, on your task bar and we'll take it from there.
Megan
2 years agoDropbox Staff
Hi Marshal mellow, let's jump right into this!
I'd need some additional info, to fully grasp the situation, and guide you as to how you can resolve it.
How do you upload the content from your PC? Do you use the desktop app, or our website?
When you say that you can't get anywhere, do you mean that you have trouble viewing the content when you open your Dropbox app on your phone, or you have trouble uploading the content in the first place?
Feel free to provide me with as much info as possible and we'll take it from there!
- Tofu2 years agoExplorer | Level 4Thank you for your reply! For years I've used the app on my PC and uploaded a couple hundred probably photos which I always assumed were going to the cloud. As you can tell I'm not too tech savvy. This cellphone is fairly new to me (android) and I downloaded the Dropbox app. I assumed I'd be able to see all my pics on it but I only see the ones I took recently with my camera. Did I explain that well?
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