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Forum Discussion
aliwihbi
5 months agoHelpful | Level 6
The Dropbox sync status icons look different on my Windows computer
Kindly note that the drop box icon status look wrong , for example if i save the folder to view offline the status not became dark green , the status disappear, if i want to to save online a brown...
- 5 months ago
Yes i try ti uninstall but same issue , i find a way now to make it works which is download this version https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-202-4-5551/td-p/779333
aliwihbi
5 months agoHelpful | Level 6
Kindly note that this is not related to OneDrive as attached image .
I don't get the normal icon status which is dark green or cloud icon , what i can do ? moreover in the regedit ShellIconOverlayIdentifiers dropb box is from the top 10
- Walter5 months agoDropbox Staff
Thanks for the screenshot aliwihbi
The brown folder icons are not coming from Dropbox, but a 3rd party app that's running on your computer.
Can you send us a screenshot of what you see in the reg-edit?
Also, if you're indeed running 3rd party apps that are monitoring, syncing or backing up your files, have you tried closing them one by one to see if it makes any difference?
- aliwihbi5 months agoHelpful | Level 6
Kindly note that all my colleague has windows 11 face same issue
- Walter5 months agoDropbox Staff
Have you tried quitting the One Drive app or uninstalling it completely from the affected devices aliwihbi?
- aliwihbi5 months agoHelpful | Level 6
Yes i try ti uninstall but same issue , i find a way now to make it works which is download this version https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-202-4-5551/td-p/779333
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