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Forum Discussion
The Dropbox website is glitching and freezing
Over a month ago I uploaded some files to share with a client and since then some time after, the website seems to be glitching and the files show as a flashing on the screen and I can't get the site to work after I click on share or anything else and freezing starts. This is still going on and I have installed 3 different apps and all are doing the same thing. I'm at my wits end.
Hi, sorry. I said apps, I meant browsers. I did realize using my phone app had no issues. The website though seems to be acting weird using the 3 different browsers. I used Chrome, Mozilla and Edge.
- Hannah
Dropbox Staff
No worries, Misery1313 and thanks for the clarification.
Are you using Dropbox on a mobile browser or on a computer?
Can you let me know which version of Chrome you're using?
I was using the newest vers of all 3 browsers I listed on a computer.
- Hannah
Sorry to hear about this, Misery1313.
Have you tried accessing our website from a different browser or from a private browsing/incognito window to see if that helps?
Also, when you say that you've "installed 3 different apps", can you give me some more info on that? Which apps are you referring to?
Thanks in advance.
