You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
DLR1951
12 days agoNew member | Level 2
The shared link I sent out truncates the names of files included. Can I adjust the name column?
I’m trying to share a collection of files with non Dropbox users by sending them a link. The files have long names. When the recipients click on the link they get a list of files with very shortened names, such that they cannot tell at a glance which file is which. On the other hand the column showing the size of the files is much wider than needed. Is there any way to give more space to the names of the files? Also, why is the file order seen by the recipients not the same as the order I see in my own Dropbox folder?
- RichSuper User II
DLR1951 wrote:
... a list of files with very shortened names, such that they cannot tell at a glance which file is which. ... Is there any way to give more space to the names of the files?
There usually isn't a way to change the display of files in a shared link. The viewer can change the sort behavior, but column are a fixed width and cannot be adjusted.
- DLR1951New member | Level 2
Yes, you can change the sort behavior, but what you can't seem to do is make the order the same as it was to begin with. Very disappointing.
It appears my initial question has no satisfactory answer.
- RichSuper User II
DLR1951 wrote:
I have clipped out screen shots that I hope will make the issues clear. Have saved in a Word file.
Don't save them in a Word file. Just attach the images to a reply here using the camera icon.
- DLR1951New member | Level 2
I do not see the camera icon when I try to reply.
- NancyDropbox Staff
Hi DLR1951, thanks for posting here today.
Can you open an incognito window on your browser, access your shared link from there (without being logged into your Dropbox account) and send me an example screenshot of what you’re seeing?
Feel free to send me a screenshot of what you see on your account as well, when accessing these files normally.
I’d like to have a visual first and look into this further.
Let me know when you’re ready.
- DLR1951New member | Level 2
Hi Nancy,
I have clipped out screen shots that I hope will make the issues clear. Have saved in a Word file. Not sure how to send this file to you.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!