You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Ccseven's avatar
Ccseven
Helpful | Level 5
2 years ago

The syncing is disabled due to an error

My dropbox app on Mac(MacOS Ventura 13.4.1) cannot sync any file; I tried the following solutions: 1. Restart the Mac, cannot work; 2. Uninstall the Dropbox and install the latest version, cannot w...
Desktop
Mac
Sync
  • Ccseven's avatar
    Ccseven
    2 years ago

    Hi Walter,

    Thanks for your reply; I tried it today again, downloaded the new dropbox desktop app, now it works....

     

    It is wired, but finally fixed!

    Thanks!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there Ccseven, sorry to hear about your syncing issue and thanks for all the information you provided.

 

Can you please send us a screenshot of the exact error you're getting so that we can have a visual too?

 

Also, what's the status and version of the Dropbox desktop app as shown in your menu bar?

 

Keep us posted!

  • Ccseven's avatar
    Ccseven
    Helpful | Level 5
    2 years ago

    Hi Walter,

    Thanks for your reply; I tried it today again, downloaded the new dropbox desktop app, now it works....

     

    It is wired, but finally fixed!

    Thanks!

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Glad to hear it's sorted now and thanks for the update too Ccseven 

       

      See you around the Community and take care!

      • Ccseven's avatar
        Ccseven
        Helpful | Level 5
        2 years ago

        it is weird, it happened again and I cannot download and install the new dropbox app....

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