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Forum Discussion
mcfinney
6 years agoHelpful | Level 6
Time Left in Sync has been removed from the desktop app
The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?
I'm on Mac OS Sierra 10.12.6
LuisA1 wrote:
Hi everyone,I’m a member of the Dropbox desktop application team.First off, I’d like to thank you all for your feedback on this.Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available.We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you!Hi all,
I've checked with the team and this has been released to the current stable version v73.
It is available now for download, but your devices should also automatically be updated to this version soon.
Thanks once again for your patience and feedback!
- ElJayBronxNYHelpful | Level 6
What bothers me about the "solved" status is it appears that Dropbox after designating it that way doesn't dignify further responses (of which there have been MANY) with a further explanation. That's just not appropriate; we pay for this service and should be entitled to the courtesy of at least knowing why we're deprived of something we felt we could count on.
- pawassNew member | Level 2
How is this issue marked as solved?
And why in the world would they remove the feature that shows people when they can expect to have their files. Seriously? I use this ALL THE TIME to let people who are on tight deadlines know when they can expect files to be available.
Im sorry but whoever decided to remove that feature should not be in charge over there.
Please bring it back - a lot of people NEED it.
- pepe1967Helpful | Level 6
Well "Mr super user", your comment is irrelevant because that's NOT an acceptable solution to any of us paying users!! Until the "estimated time" indicator is returned, my team and I will continue to make lots of noise till a real person from Dropbox responds with an acceptable solution.
- rosephotosauHelpful | Level 5
This is a really, very bad fetaure to remove. Why must companies whom we pay tonnes of money to monthly remove useful features? More incentive to move to different platforms for me.
- graystateHelpful | Level 7
Following this thread has been very entertaining. There are a LOT of angry users just like me!
I'm wondering if any of you Super Users can give us a hint as to why the feature was removed?
Thanks
- graystateHelpful | Level 7
From the Dropbox website:
"Dropbox helps your team with tools that bring everyone’s work together in one focused place. Access and share files, coordinate projects with co-workers, and communicate right alongside everyone’s work."
How are we expected to coordinate and communicate when such a vital piece of information is no longer availabe?
- egmediaExplorer | Level 3
+1 to "i need this feature back"
of course it may not always be perfect but it helped a lot with exchanging data with others -- as many have stated here already.
- bobbymillerExplorer | Level 4
Hello!
With the latest dropbox app update for Mac, there's no longer a progress bar to let you know how long a download or upload is going to take. This was incredibly helpful. Is there any way to enable it again?
- exchangedExplorer | Level 4
The upload time remaining estimate has been removed or is missing-- this is a critical feature. Please bring it back.
- Doug183Explorer | Level 3
Please bring this VERY USEFUL feature back. It wasn't perfectly accurate but it was worked well enough.
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