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Anjistar's avatar
Anjistar
Helpful | Level 6
2 years ago

Transferring files from SD card in Galaxy Tab S7 to Dropbox

Hello,

While on holiday, I occasionally uploaded the contents of my camera SD card to the SD card in my Tablet. 

Twice now, I have started transferring the files to Dropbox but come across this problem.

 

I select My files/Edit/Select All and click Share, which appears below. At first, a pop-up appears on the right giving me various options for sharing including Dropbox, so I can just select the icon and navigate to the folder I want to store the photos in. Quick and easy.

 

After doing this a few times, that pop-up stops appearing. Instead, there's a pop-up from below which only offers me Samsung's Quick Share and Nearby Share. I can't find any way to move my files to Dropbox.

 

Is there any way to manually add the Dropbox options to  the Share pop-up?

Or, for example, can you add Dropbox to Network Storage in my Files, for which I would need FTP or SFTP information?

The Samsung help pages and community are not helpful.

 

Thank you

Android
Mobile
Sync
upload
  • Anjistar's avatar
    Anjistar
    2 years ago

    It happened on both, but I've worked out what the problem was.

    I thought it was probably a Samsung problem and this has turned out to be the case. If you select more than a certain number of files, the pop-up shifts from showing several sharing options to just showing Quick and Nearby Share.

    It's annoying that there is no warning about this from the My Files folder on my Android Tablet, but at least I know now.

     

    Thank you for continuing to help me with this.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Anjistar, thanks for bringing this to our attention.

     

    Have you tried uploading the files manually via the Dropbox mobile app directly?

     

    Keep me updated with any progress!

    • Anjistar's avatar
      Anjistar
      Helpful | Level 6
      2 years ago

      If I select Upload, I get to 'Select photos to upload'. These are random photos, completely out of date order, and not the ones I want to upload.

       

      I don't appear to have the option to navigate to the area on my tablet ( the SD card) where the photos I want are stored.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Have you tried the 'Create or upload file' option? This allows you to upload any kind of file from anywhere on your device.

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