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admakr's avatar
admakr
Explorer | Level 3
9 months ago

Trying to understand "online only" mode on my Mac desktop app

I have a Dropbox Plus acount. I am trying to figure out the Dropbox  "online only" feature on my MAC to save space on my hard drive. Here is a screen shot. Does this mean files are in my Dropbox acco...
desktop
Mac
Mobile
sync
admakr's avatar
admakr
Explorer | Level 3
9 months ago

Thanks, Nancy. In Finder [on my MAC, the folder looks like this [attached image]. I believe the cloud icon next to the folder indicates it is "online only," right? For whatever reason, the Dropbox icon in the top right menubar of my MAC does not appear to be up-to-date, however.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Thanks for that! From your screenshot, it looks like you’re seeing this syncing icon. Since your Dropbox folder is under Locations, it seems that you’re currently running the Dropbox app on File Provider.

 

Can you clarify what you see as the app’s syncing status though?

  • admakr's avatar
    admakr
    Explorer | Level 3
    9 months ago

    Thx again, Nancy-

    This screen shot is from the tiny DropBox icon in the top menu bar. It shows "Indexing
     however, the files are not up to date based on what was worked on in DropBox. And, I do not believe I have seen any other mode than "indexing"

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Hey admakr, I hope you don't mind me jumping in here as well.

       

      If the Dropbox app is indexing, it might be that it was only recently updated to the Dropbox for macOS on File Provider version, is that right?

       

      How long has it been since it's been indexing?

       

      Have you restarted your computer at all, to see if that helps?

      • admakr's avatar
        admakr
        Explorer | Level 3
        9 months ago

        Hi, Hannah- Indexing is all that I ever see. To my knowledge, I do not think I did any updates to the last Dropbox that was installed on my MacBook Pro. After restarting, all is the same.

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