if you have some of the turkish characters (like capital i in Turkish, which is İ) in your file name, dropbox do not synchronize, I realized it but it was too late, I lost lots of things... Please solve this problem..

This problem causes really big problem for us. Sometimes I forget and use İ on folder names but then when I discover it can not sync, ı try to delete or rename filename but somehow its reborn!!! So dropbox sync that folder but it done with problem. I can not figure out. As a professional user I really fedup about this. I think it time to say goodbye :(

Well, this is not acceptable. Capital "i" in Turkish (which is "İ") is a Unicode letter and iCloud supports this letter without any problem. If iCloud can, why can't Dropbox? This is an annoying bug among every Turkish user. I hope Dropbox will solve this soon.

Hi Demetrios, I've also lost lots of files because of this bug. It's really really stupid of dropbox to do something like this, and please don't say there is nothing to be done in this case because as a developer, I wrote lots of programs to deal this kind of staff. I recommended dropbox to everyone I know but not anymore. I'll move my remaning files as soon as possible.

Hi Kubilay, Better solution, move on to OneDrive/GoogleDrive or another provider that does NOT have a STUPID problem like this even though they DO WORK in a case-insensitive nature on Windows and Mac OS X :)

I agree, this problem should be solved asap, it shouldnt be so difficult for dropbox. I think it is a shame...

turkish character problem | The Dropbox Community

James V.10
New member | Level 2
9 years ago
I have two files in a dropbox folder with Turkish text. One is MS Word, the other PDF. Text is identical.

I cannot copy either of these files from Drop Box to my Windows 7 desktop. It just stalls.

I can, however, copy/paste these two files into macOS. I can also copy/paste them within Windows 7. Just can't copy from Drop Box, then paste into Windows 7.

This prevented me from copying a Drop Box folder that had hundreds of folders and files in it. Finally after copying and pasting individual subsets of folders, I found the culprit. Interesting that it happens with Word and also PDF.
selcuk y.
New member | Level 2
9 years ago
Hahaha, 2 sene geçmiş halen bir çözüm üretememiş dropbox... Demetrios pek takmamış demekki bizi... Boşverin, başka bulut mu yok?
Omer Y.
New member | Level 2
9 years ago
Başka bulut olmaz mi. Epeydir araştırıyorum. Sync su an favorim. Dropbox'dan daha ucuz ve diger konularda da aratmiyor. Onedrive, Google drive hepsini denedim. Mac/pc/mobil en sorunsuzu Sync. Tavsiye derim. Benim Sync firması ile herhangi bir bağlantım yok.
selcuk y.
New member | Level 2
9 years ago
Sync'i bir inceleyeyim bakayım. Bakmadan önce sorayım, versiyon kaydediyor mu?
Burak E.
New member | Level 2
9 years ago
Hele ki son kullanıcı hesaplarının satılması olayından sonra artık Dropbox'ın güvenirliği iyice sorgulanır oldu. Sync alternatifler arasında en üst sıralarda. Deneyelim bakalım.
Omer Y.
New member | Level 2
9 years ago
Versiyon kaydediyor. Dropbox'taki tüm özellikler mevcut ve Türkçe karakter problemi yok. Ve fiyatı daha uygun. iOS app yazıyorum ve cloud sync benim için gerçekten önemli. Dropbox Türkçe problemi beni fena yaktı. Sync'i yaklaşık 3 aydır ciddi şekilde yoğun kullanıyorum ve hiç sorun yaşamadım.
- selcuk y.
  New member | Level 2
  9 years ago
  Dropbox'ın engellendiğini de düşünürsek daha bilinmeyen servislere yönelmekte fayda var... (;
  - Turker_T
    Helpful | Level 6
    8 years ago
    Dropbox engellendi mi?
denizkaraduman
Helpful | Level 5
8 years ago
Hello,
I have problem with uppercase versions of "i" as Turkish character.
Is there a way to find all files/folders in dropbox with capitalized i and change them with lower case ?
- Mark
  Super User II
  8 years ago
  You could try going to www.dropbox.com/home and using the search bar in the top right?
  
  Note that once you've found them you will need to rename them yourself, there isnt a tool to do that for you.
  - denizkaraduman
    Helpful | Level 5
    8 years ago
    Any other easier way ?
- Murat U.
  Helpful | Level 5
  8 years ago
  
  This problem of failing to synchronize files and folders containing Turkish character İ (capital i, not I) in their name is and age old (complaints from 2013) inability of Dropbox and is still here at the year of 2017. Dropbox technical support admits it and told me that they can not offer any solution or workaround.
  
  This is not a tiny problem, or detail, this is a huge problem especially if you work across more than one PC, if you use some portion of your paid 1 TB storage for documents, which means thousands of files, like student homework or official documents (of whom the authors might very likely to name them with capital İ) and it is impossible for you to know how much data you have lost because of the files trapped in the PC's they were first created or saved and not synchronized to cloud and to other PC's. You cannot locate may be hundreds of your local files among thousands of them and rename/ remove İ's from them manually.
  
  The current solution seems to switch to another cloud storage company, which I have preferred, to Google Drive for example, with the same storage space (1 TB), nearly same or slightly less cost, and same functionality plus Google Drive synchronizes files named with Turkish characters (including İ) without any problem.
  
  Turkish version of my post: Dropbox yetkilileri de görsün diye İngilizce yazdım, üsttekinin türkçesi arkadaşlar.
  Dropbox adı İ (büyük i) içeren dosya ve klasörleri senkronize edemiyor arkadaşlar. 2013'den beri bilinen kullanıcıların şikayet ettiği ve Dropbox teknik personelinin bu konuda bir çözümlerinin olmadığını ilettikleri, 2017'de devam eden ciddi bir sorun. Özellikle birden fazla PC arasında senkronizasyon yapıyorsanız, Dropbox cloud yedeğine güvenip ciddi şekilde veri kaybedebilirsiniz, ben bu sorunu farkedinceye kadar ne kadar dosyamın bu şekilde ilk kaydedildiği pc'de mahsur kaldığını bilemiyorum.. onbinlerce dosyam var hangisinde İ var, (özellikle resmi belgeyi memurlar, öğrenciler ödevlerini hep büyük harfle isimlendiriyorlar). bunları bulmam yeniden adlandırmam imkansız.
  
  Çözüm olarak aynı veri hacmi (1 TB) ve aynı maliyette ve kabiliyette Google Drive'a geçtim. İlginç bir şekilde böyle bir problemin esamesi bile yok (gerekli testleri yaptım). Google drive'da inanılmaz şekilde :)) İ içeren dosyalarınız cloud'a yedekleniyor ve diğer pc'lerinizde de yerel olarak erişilebilir hale geliyor, yani senkronize ediliyor.
denizkaraduman
Helpful | Level 5
8 years ago
zendesk'de 23 şubat 2017 ' de ticket açtım bu konu ile ilgili , konunun farkında olduklarını ama problemin çözümü için bir tarih veremediklerini söylediler. buradaki diğer Türk arkadaşlarımız da eğer ticket olarak iletebilirlerse problemi bence daha etkili olacaktır. Bu kadar da zor olmamalı ama şikayet eden az olunca çözüm bulunmuyor sanırım.
- Turker_T
  Helpful | Level 6
  8 years ago
  Bence denebilir ama bu sorun senkronizasyon algoritmasında. Kolay kolay çözümleneceğini sanmıyorum. Ben Ağustos ayında bu konuyu açmıştım, aşağıda ki cevap ile birlikte kapattılar.
  
  Hi Turker,
  
  Thank you for contacting Dropbox Support. My name is Fedra and I'd more than happy to help you with your request.
  
  This is actually because Dropbox works in a case insensitive nature on Windows and Mac OSX (both OSes are case insensitive). So when Dropbox tries to write the file, it uses the lowercase version of the path/file name, however with İ, there are no case insensitive equivalents and so the files are unsyncable.
  
  We don't currently have a good solution for this, so to get your files syncing you'll need to manually change it indeed, using lowercase characters.
  
  I apologize for any inconvenience this may cause.
  
  If there is anything else I can help you with, please let me know. I would be more than happy to assist you further.
  
  Sincerely,
  Fedra
  - Kursad
    New member | Level 2
    8 years ago
    I lost my important files in the folders they names are starting capital i or dotless i...
    
    I will note use Dropbox any more...
Hüseyin P.
Helpful | Level 6
7 years ago
More than 5 years,

Several people asked for it...

iCloud can handle it.

Google Drive can handle it.

Yandex Disk.. Yes...

Dropbox? They don't even care.

If file name is "İstanbul" sync fails.

You should change it to "Istanbul" or "istanbul"

If you or your friend have multiple files?

Good luck, because

It doesn't give you any feedback or notification

on the top of it, it shows a green icon!

Such a shame.
scribius
New member | Level 2
7 years ago
Hi,
In Turkish language, we have a capital letter, İ, which is basically I with a dot and it is capital of the letter i.
Dropbox won't sync any files including this letter in the filename.
Here, you can see the folder on my Macbook Pro (Mojave 10.14.1). The file including İ in the filename (FİLENAME.pdf) is can be seen with green checkmark.
On the desktop software, the filename with the letter İ can't be seen anywhere as synced.
I checked the online folder on the web, the file isn't there...

Only after I change the filename and eliminate all the İ's can the computer upload the file on the cloud.
I think this problem should be reported to Dropbox developers, any ideas?
- Jane
  Dropbox Staff
  7 years ago
  Hey scribius, I appreciate your detailed report; I’ve made sure to move it under the relevant thread, as there has been an earlier discussion on this discrepancy. Please bear in mind that we’ve already made sure to pass this feedback on to our team specialists & I’ve also made sure to add your voice to the feedback gathered internally.
  
  Thanks for taking the time to drop us a line on our Community & please don’t hesitate to post us your thoughts or questions again in the future!
  
  [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]