Forum Discussion

Laura881's avatar
Laura881
New member | Level 2
5 months ago

Unable to access folder via link

Hi,

I’ve been sent a link to access a shared folder. 22 others can access it but the folder isn’t showing on my Dropbox when I click the link.
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Laura881 wrote:
    I’ve been sent a link to access a shared folder. 22 others can access it but the folder isn’t showing on my Dropbox when I click the link.

    What happens when you try? Are you getting an error message? Are you just trying to view the link on the Dropbox website or are you trying to save the content to your own Dropbox?

     

    Provide a screenshot of what you see when you click the link, being sure to mask any private information.

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