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Forum Discussion

Normanvh's avatar
Normanvh
Explorer | Level 4
2 years ago

Upload extremely slow

Since I've installed Sonoma 14.0 on my MacBook Dropbox takes ages to uplaod 145mb. Waiting for days to get my map sync and still not working. I've removed the map, put it again on Dropbox. I just tak...
Desktop
Mac
Sync
upload
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there Normanvh - thanks for flagging this with us.

 

Could you let us know the app's status and version as shown in your menu bar at the moment? 

 

Did you reboot your computer and/or the Dropbox desktop app since you first noticed this? 

 

While we're at it, are you facing the same issue if you upload through a web browser?  

 

Let us know what you find and we'll take it from there. 

Normanvh's avatar
Normanvh
Explorer | Level 4
2 years ago

 I've Dopbox v186.4.6207, yes I did a full reset of everything, tried several network, restarted the computer several times, set the upload speed to max etc etc

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Normanvh, hope you’re doing well. 

     

    Can you right click on your local Dropbox folder for me, and go to “Get info”? Please send me a screenshot of the next window that will appear.

    • Normanvh's avatar
      Normanvh
      Explorer | Level 4
      2 years ago


      Hi Nancy, Here you go.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for that, Normanvh.

         

        One more thing I'd like you to check is that the Dropbox app has full disk access. You can follow the steps here to check.

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