We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

gregorio_escalada's avatar
gregorio_escalada
New member | Level 2
2 years ago

Video upload from a mobile, blocked

I'm trying to upload a video from a mobile, but it is stopped saying the dropbox is full. It was almost full when I tried the first time, but I have made some cleaning and I have now 6 GB available. ...
Dropbox Basic
Mobile
Sync
upload
  • Megan's avatar
    Megan
    2 years ago

    Hi gregorio_escalada, glad everything is resolved!
     

    If you need anything else, you know where to find us!

gregorio_escalada's avatar
gregorio_escalada
New member | Level 2

Hello again. I've installed a file manager in the mobile, and I have found the blocked file. The Dropbox app was right, the video is 8GB large, so I don't have space enough in my account. Thank you for your time, and sorry for the problem. Have a nice day

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi gregorio_escalada, glad everything is resolved!
 

If you need anything else, you know where to find us!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!