You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Videos Automatically convert from .mov to .mp4
Does anyone know how to stop Dropbox from converting videos (that are uploaded by me or sent to me ) from .mov to .mp4? It is happening automatically and I do not need them converted.
Thank you...
Hi
It was happening if I or anyone else uploaded from their phone or computer. I tried both as well. I managed to shut it off with the clue given me in the previous response. It seems that when I made the folder, it automatically included a rule to convert any video from .mov to .mp4. Not sure why, I did not set. that up. Maybe it is a default?
Thank you!
Ken
Megan
Dropbox Staff
Dropbox StaffHi kbblack, sorry to jump in here!
How are you uploading the files? Do you use your mobile app, desktop or browser?
If you're using our mobile app, do you use camera uploads, or manually uploading the content?
Hi
It was happening if I or anyone else uploaded from their phone or computer. I tried both as well. I managed to shut it off with the clue given me in the previous response. It seems that when I made the folder, it automatically included a rule to convert any video from .mov to .mp4. Not sure why, I did not set. that up. Maybe it is a default?
Thank you!
Ken
