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Forum Discussion

Fairsarae's avatar
Fairsarae
Helpful | Level 6
2 years ago

view only link for everyone says Join Folder, Copy to Dropbox, Download. I DON'T want Join Folder.

I create printables I share on Etsy, and because the files are so large, I send a dropbox folder link. It USED to be that the page the link went to would have the choices at top Copy to Dropbox and D...
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  • JasonSilverDBX's avatar
    JasonSilverDBX
    9 months ago
    🗯 Important Update: Removal of the Join Folder Option from View-Only Shared Folder Links 🗯
     
    We introduced the capability to join a folder directly from a view-only link to make collaboration even easier.  While well meaning, we don’t always get it right.  We've heard your concerns, and after careful consideration, we've decided to remove this feature.  This change will be implemented within the next couple of days by mid March.
     
    Going forward, recipients visiting a view-only folder link will no longer see the option to Join Folder. No action or setting modification is required on your part. This change affects both new and existing view-only folder links.
     
    Your feedback is invaluable to us, and we encourage you to share any further thoughts or questions you might have.
Fairsarae's avatar
Fairsarae
Helpful | Level 6

So what you're saying is that there is no way to remove the Join Folder option now? You suggest Dropbox Transfer, but that's an additional charge? I already pay $31.98/month. 

JasonSilverDBX's avatar
JasonSilverDBX
Icon for Dropbox Product Manager rankDropbox Product Manager
2 years ago

Fairsarae, no I wouldn't suggest that a change we made to shared links should push you into an upsell.  Definitely not the intention at all.  I believe since you're on a paid plan, you should have unlimited to file transfers up to 2GB included in your plan.  If that's not the case, then I need to do better at my internal pricing research.  Additionally, I added a few other alternative methods after my original reply to you in my post above.

  • SnowRiver's avatar
    SnowRiver
    Explorer | Level 4
    2 years ago

    I just want to chime in on this as I use Dropbox for the same reason, and the new change is very annoying. Products that I have sold in the past are linked to specific URLs with hundreds of digital products connected to them, and if I have to change these URLs, customers will not be able to access their downloads because they have no way of knowing the new URL. Simply giving us an option to not include the "Join Folder" button is ideal. This new change makes Dropbox an inferior solution for Etsy unless there is a way to remove "Join Folder." Thanks!

    • Fairsarae's avatar
      Fairsarae
      Helpful | Level 6
      2 years ago

      SnowRiver

      I haven't been able to sell any new stuff that's not like a single page because of that stupid Join Folder. I'm really frustrated. I've used Dropbox for everything, all my files, for over 10 years, but if there is no simple way to get rid of the Join Folder, I'm beginning to think I should look at using Google Drive instead. 

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