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jjbveld's avatar
jjbveld
Explorer | Level 4
10 months ago

Waiting to sync (Mac)

Since yesterday, Dropbox won't sync files on my iMac.
The app constantly says 'syncing 175 files', but nothing happens
Manual upload does work. So apparently there is nothing wrong with the internet connection.
I have a 6.25 GB account with only 2.8 GB in use.
I have already uninstalled the Dropbox app and downloaded and installed the latest version.
Restarting the Mac doesn't solve anything either
I looked on my Mac for the cache to empty it, but I can't find it.

I recently significantly reorganized my Dropbox folders, could that be a cause?
Strange though is that after that at least one file was automatically synced.
When I click "View sync issues," there are no sync issues.

  • Is it possible to see which files are syncing based upon the icons of the folders in Finder?

     

    If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Is it possible to see which files are syncing based upon the icons of the folders in Finder?

     

    If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works. 

    • 3d's avatar
      3d
      New member | Level 2

      I am having exaclty the same issue.  Just keeps saying "syncing 1518 files" but nothing happens and dropbox icon in mac menu bar has an X in the lower right hand corner".

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Sorry to hear about this, 3d.

         

        Which version of the Dropbox app do you currently have installed? You can see what by hovering over your Dropbox icon.

         

        Have you also checked out this article for some possible troubleshooting steps?

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