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maxfactor's avatar
maxfactor
Helpful | Level 6
11 months ago
Solved

What does it mean "Syncing is interrupted"? How to start it over?

All of a sudden Dropox does not sync anything anymore, it is not clear neither the why nor the what (you have to do to make it work again)...
Any help please?

desktop
Error Messages
sync
  • maxfactor's avatar
    maxfactor
    11 months ago

    After many unsynced days I tried to log out; after the login, DB started to indexing thousaunds of files and finally started to sync again. Strange, very annoying, but true.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey maxfactor, happy Monday! 

     

    Let's start with some basics here, such as your OS, and when did this start happening? 

     

    Do you run a stable connection on your end, and are you running any antivirus, firewall, VPN or proxy that could be causing issues?

     

    Let me know more, and we'll take it from there! 

    • maxfactor's avatar
      maxfactor
      Helpful | Level 6
      11 months ago

      After many unsynced days I tried to log out; after the login, DB started to indexing thousaunds of files and finally started to sync again. Strange, very annoying, but true.

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