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TBD2023's avatar
TBD2023
New member | Level 1
3 days ago

When opening a shared link using Gmail, it alters the URL.

As I prepare to send a press release to my media contacts with my Dropbox folder link (that has view-only permissions) included, I've found that the link works only a few times after I click it in my...
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TBD2023's avatar
TBD2023
New member | Level 1
3 days ago

Hi Megan,

I've noticed this happening when I click the link in both Gmail and Apple Mail. 

Yes, when I copy-paste the link into a browser, it seems to work fine. The issue primarily comes from clicking the URL and having it unfurl to suddenly and randomly add "amp;" which causes the 400 error.

I've tried changing the shared link a few times over the past few days. I keep experiencing the same issue.

Thanks for looking into this with me!

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 days ago
TBD2023 wrote:

The issue primarily comes from clicking the URL and having it unfurl to suddenly and randomly add "amp;" which causes the 400 error.

It's not simply adding "amp" to the URL. The ampersand character is actually being converted to its HTML entity, which is &. This seems like it would be an issue with the mail client trying to encode the URL, and not specific to the particular service generating the link.

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