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Peejay51's avatar
Peejay51
New member | Level 1
4 months ago
Solved

Why are folders that I've unchecked in my app settings not removed from my Mac hard drive?

Unexpectedly all my online Dropbox folders are now appearing in my Dropbox folder on my Mac hardrive, despite all the folders showing unchecked in the sync function in preferences.  Am I doing someth...
desktop
Mac
sync
  • Walter's avatar
    Walter
    4 months ago

    Glad to hear it's sorted now and thanks for keeping us in the loop too Peejay51 

    See you around the Community and have a lovely weekend! 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hi Peejay51! Welcome to the Community. 

I understand that your folders appear unchecked under your selective sync settings, correct? Can you send me a screenshot of what you see there? 

Besides that, I’d like a screenshot of the same folders as they appear within your local Dropbox folder now. 

Did you take any actions on the Dropbox app, like reinstalling for example, before you noticed this behavior? 

Let me know when you have more info.

Peejay51's avatar
Peejay51
New member | Level 1
4 months ago

Hello.  Many thanks but it appears to have resolved itself!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Glad to hear it's sorted now and thanks for keeping us in the loop too Peejay51 

    See you around the Community and have a lovely weekend! 

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi Peejay51 I am glad to see your issue has been resolved 💌. 

    By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻 . If you're open to sharing, I’d love to hear how you use Dropbox daily and what features you rely on.

    You never know, we might even be able to share tips to boost your productivity 💫.  

    Looking forward to hearing from you,

    T 😺 (Dropbox Community Manager).

     

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