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Forum Discussion
Why can't I find my backup files online?
I have had a big backup going for several days now. The counter says it is 71% complete. Around 250 gigs have uploaded.
But when I go to my Dropbox folder, all I see is one file, an instruction...
Thanks very much for getting back to me, but I've solved my problem.
I finally figured out that when I click the icon, then in the box I need to click on the name of the drive, and THEN I get the window that has the button for seeing the backed up files.
Nancy
Dropbox Staff
Dropbox StaffHey DigiDean! Do you mind sending over a screenshot of what you see on your Backups page online vs what you see locally, so that we may have a visual?
Let me know when you’re ready.
Thanks very much for getting back to me, but I've solved my problem.
I finally figured out that when I click the icon, then in the box I need to click on the name of the drive, and THEN I get the window that has the button for seeing the backed up files.
