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gerry_51's avatar
gerry_51
Explorer | Level 4
2 days ago

Why would an organization not accept a JPEG file uploaded from Dropbox?

As part of onboarding for a particular organization I had to upload an image of a particular document.  Having taken the picture on my phone I uploaded it to Dropbox so that I could then easily uploa...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 days ago

Hi gerry_51 - sorry to hear you're having issues with this.

Can you clear your browser's cache and/or try another browser, preferably with no extensions or plugins running and let me know if you get the same results?

If you do, I'd appreciate a screenshot too. 

Thanks!

gerry_51's avatar
gerry_51
Explorer | Level 4
2 days ago

I can’t do that right now but I’m wondering if you understood my problem.  I’m certain the problem is NOT caused by Dropbox.  I just thought someone might know why an organization might refuse to accept an upload from Dropbox on “security” grounds — that’s all.  

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