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Forum Discussion
milomarvin
2 years agoHelpful | Level 6
Windows desktop app v161.4.4923 doesn't show upcoming files in the Sync tab
similar to https://www.dropboxforum.com/t5/Apps-and-Installations/Windows-desktop-app-160-3-4611-doesn-t-show-upcoming-files-in/m-p/629513
The sync tab used to show upcoming files in the sync ...
- 2 years ago
The problem with the syncing queue not displaying was resolved when I updated my dropbox desktop app to build v162.4.5419, which became available within the last couple of days.
I wonder if everyone with build 161.4.4923 was experiencing the same problem I was.
Nancy
Dropbox Staff
Thanks for posting this on the Community, milomarvin!
Can you let me know what’s the current syncing status of your Dropbox app? If you happen to sync any files at the moment, and they’re still not showing under your “Sync history” tab, I’d like you to send me a screenshot of what you see on your end.
Keep me updated, and we'll have a look.
milomarvin
2 years agoHelpful | Level 6
the current syncing status is that i'm syncing two files as an example for the screenshot. the two syncing files are not showing up in the sync history tab while they are syncing.
- Megan2 years agoDropbox Staff
Hi milomarvin, does this happen with all the files you choose to sync?
Also, what happens when you try to click on the downwards arrow next to the number of files? Do you see any details there?
- milomarvin2 years agoHelpful | Level 6
yes, this happens with all files that I choose to sync.
when i click on the downwards arrow next to the number of files currently syncing, i get the pausing options only.
- Walter2 years agoDropbox Staff
Hey milomarvin, sorry to jump in, but could you clarify if syncing is stuck or if it's progressing normally?
Can you try this with a new test file and let us know if you notice any difference?
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