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Forum Discussion
"You seem to be having internet issues" error preventing upload even w/o Internet issues present
Trying to use Dropbox for the first time, a relative set up an account w/ 2TB of storage so we could share old home movies. I'm trying to upload one that's like 7GB and almost two hours, unders...
Hi Everybody,
Thanks for your patience while we looked into this. Our engineering team has implemented a change that they believe may solve this issue.
Go ahead and re-attempt any failed uploads and let us know if it works or if you are still receiving the same error message. I will pass this information along to the investigating team.
Regards,
Ben
Same issues, newly upgraded just today, will be canceling service tomorrow if this persist!
Dropbox, are you fixing this?
- Walter
Dropbox Staff
Hey dantol86, sorry to hear you're still having issues with this.
Could you please clear your browser's cache or try an incognito window with no plugins or extensions running and let us know if you notice any difference?
Have you also tried rebooting your internet router and computer(s) since you first noticed this?
Yes, did all that. Uploading files via the website use massive amounts of memory usage within the browser causing it to crash. It's almost like you've implemented something to prevent us from doing this. Please look at your code and fix it.
