We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

FuriousPCDesigns's avatar
FuriousPCDesigns
New member | Level 2
4 months ago

A shared folder is using all of my Dropbox space.

The fact that I joined a shared folder and it's put me at 29.2/2 gigs is ridiculous. 

I have 0 uploaded files in my account and yet I need to pay to use the basic functions? 

You guys should probably fix that. I see a lot of other threads with the same issue. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for posting on the forum, FuriousPCDesigns

     

    Keep in mind that, when joining a shared folder, you basically add it to your Dropbox account, which is why it takes up space from it like any other personal file would. You can read more about this in this Help Center article

     

    Now, if you mostly need view-only access to the folder in question, its owner can send you a shared link instead, so that you don’t have to add it to your Dropbox account at all. 

     

    Hope this clarifies things a bit.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    FuriousPCDesigns wrote:

    You guys should probably fix that. I see a lot of other threads with the same issue. 


    Just to clarify. This isnt a bug or a fault. It is working as intended. There isnt anything to fix here. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!