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andiafwee's avatar
andiafwee
New member | Level 1
3 days ago

Account over storage after removing myself from other files

I used to pay for 2TB of storage due to my job working social media, but have since left that job. I was in shared folders with the owner of the company that had a ton of photos. I have removed myself from all permissions and removed all folders, however the storage amount has not changed. I checked the backups section and there is nothing there. Thank you for any help!

Storage space
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 days ago

    Hi there andiafwee - sorry to hear you're having issues with this.

    Can you please take a look at your plan page and let us know what's reported in regards to your quota?

    Thanks so much!

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