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Forum Discussion

cgi_ltd's avatar
cgi_ltd
Collaborator | Level 10
2 years ago

Advanved Storage Account / Usage shown is not correct.

So our company has an Advanved account. We went from having 50TB free to suddenly being 50TB OVER our allocated quota, which means our storage went up 100TB over night. When I run the storage report a...
dropbox business
Storage space
  • Megan's avatar
    Megan
    2 years ago

    Hi cgi_ltd, I was able to check the convo history of your message, and it seems things have improved about this already, right? 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there cgi_ltd, sorry to hear about this.

 

Could you please let us know your ticket ID so that we can look it up in our system?

 

Thanks!

cgi_ltd's avatar
cgi_ltd
Collaborator | Level 10
2 years ago

Walter

 

Ticket #22559401

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi cgi_ltd, I was able to check the convo history of your message, and it seems things have improved about this already, right? 

    • cgi_ltd's avatar
      cgi_ltd
      Collaborator | Level 10
      2 years ago

      Megan

       

      Yes, their has been significant improvement 🙂

       

      Thank you

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