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Forum Discussion
jeffereysteje
14 days agoNew member | Level 1
After upgrading to 3TB, my account's quota seems to be less than before.
I received an email that my account was over the allotted space.
when entering my drop box account it said I was at 6.3 GB of allotted 2GB space.
After upgrading to a 3TB account i see 2.3 GB of ...
- 14 days ago
Figured it out pretty quick!
it was a large folder which had be relegated to backup after a file corrupted.
jeffereysteje
14 days agoNew member | Level 1
Figured it out pretty quick!
it was a large folder which had be relegated to backup after a file corrupted.
- Megan14 days ago
Dropbox Staff
Hey jeffereysteje, thanks for posting here!
Happy to see that your issue is now resolved!
If you need something else, please let me know and I will be more than happy to help every step of the way. 😇
- T_theresa_A12 days ago
Community Manager
Hi jeffereysteje and welcome to the Dropbox Community 😊. I’m so glad you were able to track down what was taking up your available space (nothing worse than a phantom file like that 😉).
On a separate note, I’m Theresa, one of the Community Managers here at Dropbox 👩💻. I’d love to hear how you use Dropbox in your daily life. If you’re open to sharing... I’m all ears 👂.
I’m always fascinated by different workflows, and who knows, you might inspire some tips we can share with others, or even spark ideas to pass along to our internal team 🤗.
T 😺 (Dropbox Community Manager)
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