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Forum Discussion

matt1984's avatar
matt1984
Helpful | Level 6
10 months ago

Cannot find the dropbox.cache folder

im trying to clear the cache of my dropbox folder, current stuck with over 400gb of system data with all files set to be online only. Ive followed the guides online to locate the dropbox.cache hidden...
Desktop
Storage space
  • matt1984's avatar
    matt1984
    10 months ago

    Walter ive managed to sort the issue, i ran a space lens search on cleanmymac and found it was the .trash folder that was hoarding all the space. Strange that it didnt appear as a hidden folder when pressing cmd-shift-. in my dropbox folder.

    Many thanks for your time reviewing this though

    Matt 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Thanks for the additional information matt1984 

 

Could you also have a look at the desktop app's preferences under the Sync tab and let me know the location of your Dropbox folder?

matt1984's avatar
matt1984
Helpful | Level 6
10 months ago

Walter ive managed to sort the issue, i ran a space lens search on cleanmymac and found it was the .trash folder that was hoarding all the space. Strange that it didnt appear as a hidden folder when pressing cmd-shift-. in my dropbox folder.

Many thanks for your time reviewing this though

Matt 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hi there, Matt! 

     

    Glad to know everything is settled for now. If you need anything else, don't hesitate to let us know! 🤗

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