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Forum Discussion
Dropbox Email Notice
Hi I got an email stating you're almost out of room and stating I only have the basic 2GB of storage but my account settings states otherwise showing my account has 9.5GB of storage?
Why have I received this email stating that almost out of space when I am not near my 9.5GB of storage but I do have over 2GB of files in storage so dropbox is pushing me or offering me upgrades when I don't need it.
Is this just scare mongering by Dropbox or just forceful marketing or a technical issue?
Ok thanks for that. 😊
Are you referring to deleting the emails, or the account? Just to clarify. As I have gotten the same, 2 emails indicating I'm almost out of storage. Yet, I have only used 1.07 MG of 2 GB's.
Hi Yes I'm referring the emails.
It seems that anyone with a free account gets hounded to update their account to a paid subscription.
I've had the same issue too, 2 emails so far stating I am out of space, yet, I've only used 1.07 MG of my 2GB storage. I dislike that I am unable to contact a real person and not a bot. As those emails, they are marked "don't reply." Again, like you, I feel like I'm being pressured to buy a larger storage.
- Rich
Super User II
Ivanna499 wrote:
2 emails so far stating I am out of space, yet, I've only used 1.07 MG of my 2GB storage.
Have you checked your actual usage on your Plan page? Do you have anything listed on your Backups page?
