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brett11's avatar
brett11
Helpful | Level 5
2 years ago

Dropbox Email Notice

Hi I got an email stating you're almost out of room and stating I only have the basic 2GB of storage but my account settings states otherwise showing my account has 9.5GB of storage? Why have I rece...
Storage space
  • Rich's avatar
    Rich
    2 years ago
    brett11 wrote:

    Is this just scare mongering by Dropbox or just forceful marketing or a technical issue?

    Likely just a false positive, or they're basing it on a percentage of free space. If you're not full, just delete it.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
brett11 wrote:

Is this just scare mongering by Dropbox or just forceful marketing or a technical issue?

Likely just a false positive, or they're basing it on a percentage of free space. If you're not full, just delete it.

  • brett11's avatar
    brett11
    Helpful | Level 5
    2 years ago

    Ok thanks for that. 😊

  • Ivanna499's avatar
    Ivanna499
    Explorer | Level 4
    5 months ago

    Are you referring to deleting the emails, or the account? Just to clarify. As I  have gotten the same, 2 emails indicating I'm almost out of storage. Yet, I have only used 1.07 MG of 2 GB's. 

    • brett11's avatar
      brett11
      Helpful | Level 5
      5 months ago

      Hi Yes I'm referring the emails.

      It seems that anyone with a free account gets hounded to update their account to a paid subscription.

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