You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Michele A.
10 years agoNew member | Level 1
Dropbox full because of shared folder
Hi, i have a dropbox account and the free space that i have is full because of the files inside the shared folder that i have with some friends.
Is there a way to avoid that the shared folder that ...
- 10 years ago
Your English is very good Michele - well done!
And no, if you need read write access to that folder if will use your quota. If you just need read only access leave the share and ask the other person sends you a read only Shared link.
- 10 years ago
You can LEAVE and REJOIN a shared folder when ever you like.
So one method of getting space is to LEAVE the shared folder. And REJOIN it when you need it.
If you ONLY need some files from the shared folder and ONLY at some times, I would additionally ask the owner of the shared folder for a LINK to it, in that way you can use the link to it and download via web the files you need when you need them.
- 9 years ago
Although I don't agree with Dropbox, and this is the primary reason I won't spring for Pro, I understand why they did this.
It's simple, really. Say, someone creates 10 free accounts. 10 x 2GB = 20GB. Now, that person, from each account shares a folder with his main account. That person just got more, free, space.[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]
DaveC2
10 years agoNew member | Level 1
My comments dont address why your complaining as that would be a opinion on the user and thus trolling (imo), only what your complaining about.
If your making unhappy about the lack of info DB project about the use of space when sharing, this I dont disagree, Db on many items dont project accurate information (I'm standing just off the line of calling some of their website claims LIES by the way, And some of their biz customer sales claims I cant even stand there they were well over the porkypig line)
I will remind you that I like you am a user, I have never given people 2GB of space IN THEIR DROPBOX, yet if I had, and I did a count on all the files people have IN THEIR DROPBOX and its more than 2GB then I would stop syncing stuff, since thats more space than I allowed them to have.
Misleading yes, deceptive, nope, leaving sorry to see you go (unless you are not a paying customer then it makes no difference to me. We are paying, so help support the free customers of DB, one more or less wont phase me)
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!