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Forum Discussion

Aladons's avatar
Aladons
New member | Level 2
2 years ago

Dropbox is full and has stopped syncing

I have only some folders and files that are all 14MB but I'm getting this error message:  Review asap: your Dropbox is full and has stopped syncing. Upgrade for up to 3 TB (3000 GB) of space. How c...
Quota
Storage space
  • Jay's avatar
    Jay
    2 years ago

    Hi Aladons, thanks for bringing this to our attention.

     

    Could you check this page to see if you've enabled the Dropbox Backup feature?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Aladons, thanks for bringing this to our attention.

 

Could you check this page to see if you've enabled the Dropbox Backup feature?

 

This will help me to assist further!

Aladons's avatar
Aladons
New member | Level 2
2 years ago

Hello Jay,

Thank yo u very much for your prompt response. I use the web version and not the desktop app. I checked and saw this. Please should I delete the PC? I don't see anywhere to disable the backup.

Thank you.

 

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